Cart
0
CONTACT US
We’re Here for You
Got a question or need a hand? We’d love to help! Just pop your details into the form below, and our team will be in touch with you shortly. Whether it’s about your order, our Mess Mats, or anything else, we’re here to make things easy and stress-free—just like mealtime should be!
Contact Our Team
Email us at hello@thetidytotsco.com.au
Email us at hello@thetidytotsco.com.au
Email us at hello@thetidytotsco.com.au
Email us at hello@thetidytotsco.com.au
Email us at hello@thetidytotsco.com.au
Email us at hello@thetidytotsco.com.au
Email us at hello@thetidytotsco.com.au
Email us at hello@thetidytotsco.com.au
Email us at hello@thetidytotsco.com.au
Email us at hello@thetidytotsco.com.au
Customer Care
Have a question about your order or our products?
Browse our FAQs below for quick answers or get in touch with us—we’re here to help
How can I track my order?
Once your order has been dispatched, we’ll send you a confirmation email with a tracking number and link to monitor its journey.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. If you’re not satisfied, please contact us to initiate a return.
What should I do if I receive a damaged or faulty item?
If your item arrives damaged or faulty, please email us at hello@thetidytotsco.com.au with your order details and a photo of the issue. We’ll resolve it as quickly as possible.
How do I update or cancel my order?
If you need to make changes or cancel your order, contact us immediately via our contact form. Once your order has been processed, changes may not be possible.
Can I buy Tidy Tots Mess Mats in bulk?
Absolutely! For bulk orders, reach out to us via the contact form, and we’ll be in contact with further details.
How do I care for the mats?
Tidy Tots Mess Mats are designed for single use and are compostable. After use, simply scrunch them up and add them to your bin.
